billing and payments

Billing

When you receive an order confirmation from the website, the total amount is only an estimate. An invoice will be shipped with your order and emailed to you. It will state the final amount for your order, including shipping and taxes.

Payment is not processed on our website. After your order has shipped, payment is collected based on the terms of your account.

For more information about payments, including minimum orders and terms, please see our Terms and Conditions of Trade.

Credit Cards

We do not hold your credit card information in our website or operations system.

If you have previously used a credit card to make a payment with us, our service provider (Chase Paymentech) will have your details on file in their secure environment. We will continue to use your details for future payments until you advise us otherwise. 

We need to be kept abreast of changes to your credit card details so that we can process your payments in a timely manner. Please keep us informed of changes.